LOVE LOCAL
Declan Fitzhenry, managing director at Citystay Living, shares his passion for hospitality A cup of tea with…
Cambridge Edition: When did you join Citystay, and what first attracted you to the role? Declan Fitzhenry: I had worked in various hospitality roles across the early years of my career – learning the value of hard work via long and unsociable hours. I knew that my passion was for hospitality and I was looking for a more suitable work- life balance, while being able to remain in the industry. During my interview, I made an immediate connection with the business owners, who shared the same values as
thought leadership at a local and national level. I particularly enjoy exploring strategic growth ideas or identifying new revenue opportunities. A constant challenge for myself as managing director is ensuring a healthy balance between achieving strategic and operational balance in my workload. CE: Who stays in your Cambridge apartments, and for what reasons? DF: Through our recent rebrand and adaptation into Citystay Living, we have proactively broadened the net in terms of who our accommodation is available
myself, including a commitment to the delivery of consistently outstanding customer service twinned with a desire for growth and development. CE: What does a typical working day look like for you? DF: One of the beauties of my role is no two days look the same, whether that’s managing our large corporate contracts; providing direction, leadership and support to our team members; managing shareholder engagement; or contributing to the industry’s policy development and
74 MARCH 2026 CAMBSEDITION.CO.UK
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