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NEAL ROMANEK: Do you think this remote production boom is going to stick? Or do people want to get back out there?
JOHN WILLIAMS: If the world continues in its current fashion, budgets will be squeezed so much that we’ll stick with it. Also, the freight and logistics charges are still just eye-watering. I can’t really see an end in sight at the moment. CRAIG MOEHL: On the economic side, when the client realises what they can get at a different price point, they are going to make an assessment. Should they pay top dollar for the best production values, or are they prepared to compromise for something that is just acceptable – but at a game-changing price? We’ve had a mix of attitudes when it comes to our clients. Some clients want us on-site, others are happy doing it remotely. As a result, the approach is led by the market at the moment. As long as we can stay flexible and provide the old-school way of doing things, as well as having a new attitude to other things, we can continue to display a level of empathy with our customers. It’s a brand-new world for them, too. TIM FELSTEAD: The thing I’d like to ask you two gentlemen is: have the changes around human resource needs only come along over the past couple of years? There has been this emphasis on remote production and skills that we didn’t necessarily have in abundance in our industry before. The change required now is a human transformation, as opposed to a technology transformation. “SOME CLIENTS WANT US ON-SITE, OTHERS ARE HAPPY DOING IT REMOTELY”
I wondered, what are your perspectives on that?
down, we will probably lose some audio. But if the guys know and have been trained to actually take those cables out and stick them into another router, then we can deal with that risk. It’s a case of understanding the problem, then coming up with real-world, practical solutions. JOHN WILLIAMS: Broadcast engineers must have a level of skill in a multitude of things; be it IP technology and switch configuration, DNS IP addressing, or the structure around both control networks. There is a whole other world of pain in some situations, because you have yet to get all that configuration. As you say, it’s not just a simple case of getting a BNC and a monitor. There’s a whole ecosystem of configuration in the background. CRAIG MOEHL: Then, of course, you’ve got the world we live in today – everything is based on security. We’ve been ISO 27001-based now for about four years, and it’s been a real pain to do. It takes up so much time and money – but it has completely transformed our attitude to business. It’s all very well having a technical solution, but you need to be led by security.
CRAIG MOEHL: As we are an internet-based company, which means we are using PCs, Ethernet IP addresses and DNS security firewalls, we are already in a position where our people are more flexible. Take, for example, something not as black and white as moving from SDI to IP, but something like Dante audio. For us to move to Dante is an issue, even though we are networking. Before, I could unplug an SDI cable and plug it into another router, right? But if you’re playing with Dante, you need IT experts to do that. Therefore, no matter what you’re doing, you require expertise. The way we mitigate that risk is by having redundancy in everything. So, if our IP switch for Dante goes
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CRAIG MOEHL, GROOVY GECKO
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